Privacy policy
Privacy policy
Information We Collect
We may collect the following information when you visit our website or place an order:
- Name
- Phone number
- Email address
- Shipping and billing address
- Payment details (processed securely through payment gateways)
- Order history
- Device and browser information
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products
- Provide customer support
- Send order updates and notifications
- Improve our website and services
- Comply with legal obligations
Payment Security
Payments are processed securely through authorized payment gateway providers such as Razorpay. We do not store your complete debit/credit card information on our servers.
Sharing of Information
We do not sell, rent, or trade customer information to third parties. Information may be shared only with:
- Payment gateway providers
- Shipping and logistics partners
- Government authorities when legally required
Cookies
Our website may use cookies to improve user experience and website functionality.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us.
Contact Us
For privacy-related concerns, contact:
Ashika Silk House
Email: ashikaasilks@gmail.com
Phone: +91 94866 36070